Mission and Values
Sodexo's mission and values are not just meaningless words; to us they are heartfelt statements which, as an organisation and as employees, we live and breathe.
Mission
To improve the quality of daily life for the people we serve
We believe our work makes a real difference to our clients and customers - right across the spectrum of services we provide. We touch people's lives in many different ways and at many different stages and in almost every situation we have the opportunity to help make their day better, with a smile or a greeting and the quality of our service.
Values
Team spirit
We believe strong teamwork is essential to deliver our service. Working together successfully means recognising our different qualities and skills. It depends on good communications, honesty and mutual respect, with everyone pulling together to achieve clear goals.
Service spirit
We are proud to provide service to others. We take care in getting to know our clients and customers. We listen to their needs and pay attention to detail. We make ourselves available and responsive, welcoming and efficient. What we say is what we do - we believe we must always keep our promises.
Spirit of progress
Excellence in service means finding every opportunity for improvement - going the extra mile, taking the initiative, looking for better ways of doing things in our daily routine. It means learning from mistakes when they occur. In these ways, we each make progress and the company as a whole succeeds.
